Digital Transformation Tools

People won’t tell you the correct, complete steps of a business process. They will tell you how it should be. Or they describe everything that goes wrong. Getting accurate process […]
Can RPA increase the impact of errors?

Do you have any thoughts on RPA increasing the impact of errors for a business? A robot could very rapidly repeat a mistake thousands of times before it gets detected. […]
2021 – The year of intelligent automation

2021 – the year that intelligent automation with human-bot collaboration takes hold. Remember when cloud was “a thing” for a bit, and then almost overnight cloud was “The Thing”? It’s […]
How do we initiate tasks for bots when they don’t really exist?

Digital workers, bots, don’t really exist do they? I mean, they do, obviously, but they also don’t. “Schrödinger’s workers”. So, how do we get them to do our work? 🕓 […]
Bots can do tasks without you or the desktop computer

Digital workers can do tasks without needing you or a desktop computer. Most modern software programs have an Application Programming Interface (API). Think of this as a set of rules […]
New employee made from bits goes to work

ITHelper is our latest digital worker put to work last week. ITHelper’s job (for now) is to solve *one* type of IT ticket, tailor made for our client. It usually […]
Power Automate + NetDocuments = No Cat Zen

NetDocuments Cat Detector (NCD) on the Microsoft Power Platform – available now! Are people wasting space in your NetDocuments cabinets by securely storing and sharing pictures of cats? Thankfully, we […]
Automation communication lack of evolution leads to exclusion and confusion

Just like many posts about automation, there are too many confusing hashtags in this one. Over the weekend, I read a Gartner report called “Move Beyond #RPA To Deliver #Hyperautomation” (2019). It’s a […]
Automating tasks needs buy in from everyone or it will fail

yeah yeah but WHAT’S IN IT FOR ME? If you can’t explain the benefit of a change in a way that moves people, they will not buy-in to it – […]
If automation benefits are greater than costs – why wait?

The cost-benefit rule still applies, even in these times. It’s driven business decisions for decades. Cost > Benefit – don’t do it.Benefit > Cost – do it. Benefits of automation […]