Insights
Tools & insights
Frameworks, tools and field notes from real Power Platform and Copilot Studio work - organised by the GIVE pillars.
Frameworks, tools and field notes from real Power Platform and Copilot Studio work - organised by the GIVE pillars.
What we brought back from Microsoft's Copilot Studio bootcamp in London, in nine ideas: three trends in how agents are used, the technology that meets them, and three things to do about it.
The tools to automate a whole process properly have arrived, but the rush to AI skipped the old discipline. Analyse, eliminate, simplify, then automate, worked through one law firm matter.
A lawyer hands four contract checks to her Copilot and saves fifteen minutes a contract. She was right to, but the matter takes as long as ever, and that gap is what process automation is for.
Harnesses, turns, context rot, skills, workflows, forward-deployed engineering. Plain-English definitions of the terms from our second AI wave sessions, each with a link to the Microsoft Learn page behind it.
Three days with the Microsoft team that builds Copilot Studio: sixteen modules, nine labs, all the slide decks. What the bootcamp covers, and the form to fill in if you want one run in Australia.
Pay-as-you-go, capacity packs or the Pre-Purchase Plan. What each costs in Australian dollars, what you commit to, and a calculator that runs the comparison against your own numbers.
Microsoft's new agentic build experience meters Copilot Credits for building and running agents, but credit visibility is still rolling out. Three ways to keep an active pilot moving while the meter is dark.
The books and podcasts I read and listen to to stay current on AI - deliberately picked from both ends of the argument. What to read when you feel uncertain about where this is heading.
The Copilot Acceleration Team (CAT) is part of Microsoft's Copilot Studio engineering team - the people behind Agent-in-a-Day, the Copilot Studio Kit and the agent resources hub. What to bookmark, and why we follow them.
Microsoft has retired the Power Platform Center of Excellence Starter Kit. Where each of its most-used capabilities lives in the admin center today, the gaps that remain, and what is coming. Free PDF guide, current as at 6 July 2026.
Governance, Ideas, Value, Experimentation - the GIVE framework for AI transformation. We used to run five pillars; here is why delivery moved out, and how the four that remain actually work.
What an AI council actually is - scope, membership, delegation and decision rights - and how a three-person steering group grows into one. The Governance pillar of GIVE, from the people who stand these up.
Mailbox audits, out-of-the-possible sessions, intake forms and citizen-developer signals - the techniques that keep an AI pipeline fed. The Ideas pillar of GIVE in practice.
How to compare AI use cases on benefit versus ease so the highest-value work goes first - not the loudest voice or the biggest budget. The Value pillar of GIVE in practice.
A proof of concept should produce decision artefacts, not a demo - PoC overview, technical validation log, assumptions register, and a build or no-build decision. The Experimentation pillar of GIVE.
What the Power Apps MCP Server is, what it does for agent supervision and human-in-the-loop workflows, and what we have learned building with it in preview.
It's not the technology. It's three structural gaps - a decision group, a value pipeline, and a way to run experiments - that separate organisations that ship from organisations that stall.
Most organisations buy AI like a product - a licence, a seat, whatever's in the box. The ones getting compounding returns treat it as infrastructure they build on. Why the distinction decides what you get back.
An interactive, evidence-checked look at AI's environmental impact - what a single prompt actually costs in energy and water, which viral claims hold up, and where the uncertainty really is.
When AI drafts in minutes what once took hours, billing by the hour breaks. What the shift to fixed and value pricing means for law and professional services - and why AI can expand margin, not erode it.
'What will it cost?' is the wrong first question. Price is what you pay; cost is what you forgo. How staged-confidence investing lets a board fund AI the way a smart investor would.
The future organisation is a ratio of two kinds of capital - the human kind and the AI kind. Why your job isn't to swap one for the other, but to make them compound. On Satya Nadella's framing.
A practical comparison of M365 Agent Builder, Copilot Studio, and Microsoft Foundry - and when to use each.
Where your data actually goes when you use Claude across M365 Copilot, Copilot Studio, Claude for Work, and Azure AI Foundry - and what it means for Australian compliance.
A practical, four-session process for turning a governance audit into a roadmap your organisation can actually follow. Based on Microsoft's adoption maturity model.
Microsoft's official hands-on workshop for building agents in Copilot Studio - delivered by FutureAbility and kept up to date as the platform evolves. See what the day covers, then register for the next session.
Every FutureAbility workshop currently open for registration, with dates and times, on Microsoft's official events catalogue.
Certified In-a-Day delivery partner
Ricky uses the tools every day to deliver for clients, and teaches you how to.
We've hosted dozens of in-a-day workshops helping teams get hands-on with Power Platform, Copilot Studio, and the technologies that underpin them.
Currently hosting Agent in a Day every two to three weeks, click the link for dates.
View workshops →All of it comes from real jobs. If you want to put any of it to work, there are four ways to work with us, starting with a three-week proof of concept.