Experience

Selected projects, and what each one changed.

Selected projects across government, legal, aviation, healthcare, financial services, and more. Fixed Scope Projects are the third of the four ways to work with us.

National law firm
Contract intake agent
What we did
Automated contract intake from a shared mailbox receiving ~100 contracts a week - seven manual steps and about three hours of lawyer time per contract.
Impact
Around 300 hours a week of manual handling targeted for elimination, with contract turnaround cut from 7-9 days towards 3 - the metric that matters to the firm's major clients.
Copilot StudioPower AutomateDataverse
State government
Records management portal
What we did
Delivered an end-user portal for records questionnaires and survey collection.
Impact
Improved audit completeness and reduced manual follow-ups for records teams.
Power PagesDataverseModel DrivenPower BI
National law firm
Vendor onboarding portal
What we did
Delivered a vendor onboarding portal with intake, status tracking, and approvals.
Impact
Shorter onboarding cycles and clearer compliance evidence.
Power PagesDataversePower Automate
National building services
Contractor portal
What we did
Delivered a secure contractor portal for document access at scale (800+ contractors).
Impact
Reduced admin workload and improved access control.
Power PagesDataverse
Mid-market mutual group
Broker portal
What we did
Delivered a broker portal for secure content access and request submission.
Impact
Improved broker engagement with fewer manual requests.
Power PagesDataverse
National airline
Forms portal
What we did
Delivered a portal for teams to complete workflow requests from submission to resolution.
Impact
Streamlined submissions and improved data quality.
Power PagesPower Automate
State government
Job-sharing application
What we did
Designed and deployed a job-sharing application to match requests and reconcile needs across the agency.
Impact
Improved placement success with fewer manual reconciliations.
Power AppsDataverse
State government
Compliance onboarding app
What we did
Implemented an app to manage recruitment activities and onboard committee members.
Impact
Reduced missed steps and accelerated onboarding.
Power AppsDataversePower Automate
State health department
Staff movements PoC
What we did
Prototyped an app to manage regional nurse hires and leavers.
Impact
Improved visibility and reduced coordination effort.
Power AppsDataverse
State health department
Cancer services app
What we did
Delivered a workflow app governing treatment protocols and approvals.
Impact
Improved governance compliance and audit readiness.
Power AppsPower AutomateDataverse
Regional airline
Airside mobile app
What we did
Deployed a mobile app to scan container labels and create cargo loading plans.
Impact
Faster turnarounds and fewer loading errors.
Power AppsDataverse
National airline
Forms replacement platform
What we did
Designed a custom platform enabling teams to create forms and workflows.
Impact
Reduced reliance on legacy forms and improved self-service.
Power AppsPower AutomateDataverse
State government
Records management app
What we did
Delivered an internal app for records managers to review audits and auto-categorise repositories.
Impact
Faster governance reviews with consistent classification.
Power AppsDataversePower BI
National airline
Workflow admin app
What we did
Delivered an admin app to design workflows and manage requests.
Impact
Reduced turnaround time and increased process consistency.
Power AppsPower AutomateDataverse
Top-tier law firm
Copilot Studio programme
What we did
Delivered training and a Copilot Studio hackathon for a 70-person IT team.
Impact
13 use cases identified. 8 now in build or production.
Copilot StudioCoEGovernance
Flooring manufacturer
Product knowledge agent
What we did
Deployed an agent to answer inventory and product queries.
Impact
Reduced time to quote and improved sales response speed.
Copilot StudioAI BuilderDataverse
National property group
PO system integration
What we did
Integrated legacy and modern purchase order systems using PAD.
Impact
Reduced manual re-keying and improved process reliability.
PAD (RPA)Power Automate
Household-name retailer
POS report upload
What we did
Automated nightly POS report uploads that previously took ~2 hours.
Impact
Eliminated repetitive admin work and improved data timeliness.
PAD (RPA)Power Automate
State government
High-volume process automation
What we did
Automated a process handling up to 100 requests per day via PAD.
Impact
Saved ~10 hours/week and reduced processing delays.
PAD (RPA)Power Automate
State environment department
Accessible BI
What we did
Delivered Power BI dashboards with WCAG accessibility compliance.
Impact
Expanded access to insights across diverse user needs.
Power BI
State government
Office capacity reporting
What we did
Delivered daily office capacity and in-office reporting by department.
Impact
Improved planning and space utilisation decisions.
Power BISharePoint
State government
Hybrid work reporting
What we did
Delivered complete Power BI reporting combining HR workforce data and building access records.
Impact
Delivered reliable, automated visibility into office attendance patterns.
Power BISQL Server
State government
IT budget dashboard
What we did
Delivered budget vs forecast vs actual reporting using finance data.
Impact
Improved financial tracking and decision-making for IT spend.
Power BIDynamics 365
State government
Procurement performance reporting
What we did
Delivered Power BI reporting for the procurement service centre using Dynamics 365 data.
Impact
Improved operational and performance insights for stakeholders.
Power BIDynamics 365
National law firm
CoE Starter Kit deployment
What we did
CoE Starter Kit deployment with admin enablement and training.
Impact
Structured governance foundation for Power Platform adoption.
CoEGovernance
National law firm
Copilot Studio governance
What we did
Copilot Studio governance training and agent lifecycle guardrails.
Impact
Clear policies and oversight for agent development.
Copilot StudioGovernance
National law firm
Governance workshop
What we did
Governance workshop focused on Copilot Studio oversight and policy design.
Impact
Aligned stakeholders on AI governance approach.
Copilot StudioGovernance
National airline
CoE rollout
What we did
CoE rollout with baseline security configuration and environment strategy.
Impact
Secure, governed foundation for platform growth.
CoEGovernanceSecurity
Government agency
Governance framework
What we did
Governance framework and baseline security implementation.
Impact
Reduced risk and established consistent platform policies.
GovernanceSecurity
National law firm
Retained innovation services
What we did
Master Services Agreement to continuously evolve Power Platform strategy and pipeline.
Impact
Ongoing retained support for innovation and value delivery.
MSAAdvisory
NSW department
Retained app support
What we did
Retained services supporting applications built in-house and by users.
Impact
Improved stability, governance, and sustained adoption.
SupportGovernance
Wealth advisory
AI committee and PoC pipeline
What we did
Retained programme delivering a value pipeline and low-cost PoCs.
Impact
Six proof-of-concepts per year to validate AI and automation opportunities.
RetainedAdvisoryPoC

Initiate. Implement. Prepare. Operate.

Every project follows the same four-phase methodology, agile and waterfall combined, adapted to the size of the engagement, and never skipped.

The four-phase methodology: Initiate (scope, stakeholders, success criteria), Implement (build in sprints, validate fast), Prepare (UAT, training, change management), Operate (support that embeds the change) PHASE 01 Initiate Scope, stakeholders, success criteria PHASE 02 Implement Build in sprints, validate fast PHASE 03 Prepare UAT, training, change management PHASE 04 Operate Support that embeds the change

Want to see how we'd approach your challenge?

Let's talk about what you're trying to achieve.

Talk to us About us